Resident move-in and move-out process automation for PMS platforms

Posted on May 8, 2026May 11, 2026 by Daria/SEO

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Managing High-Volume Move-Ins and Move-Outs in Student Housing Without Operational Chaos

Posted on April 20, 2026April 20, 2026 by Daria/SEO

Student housing operates on compressed timelines.

Unlike traditional multifamily, where move-ins are distributed throughout the year, student housing experiences intense peak periods. Thousands of residents arrive and depart within a narrow window.

This creates a unique operational challenge.

Without the right infrastructure, peak season becomes chaotic. Teams are overwhelmed, processes break down, and resident experience suffers.

But high-volume move periods are not just operational stress points.

They are high-intent, high-value moments.

When structured correctly, they become opportunities to generate revenue, enforce compliance, and standardize operations at scale.

The core problem: volume exposes operational gaps

During peak move periods, every inefficiency becomes visible.

Manual coordination that works at low volume fails under pressure. Communication delays multiply. Task tracking becomes inconsistent.

Operators begin to experience:

Overloaded on-site teams managing repetitive tasks
Long wait times for residents during move-ins
Missed compliance checks, such as insurance verification
Fragmented coordination across vendors and services

This is not simply a staffing issue.

It is an infrastructure problem.

When systems are not designed for scale, volume creates chaos.

Reframing peak move periods: from chaos to structured systems

To manage high-volume move-ins and move-outs effectively, operators need to shift their perspective.

These periods should not be treated as temporary spikes in activity.

They should be treated as predictable, recurring events that require structured systems.

This means moving away from manual coordination and toward automated workflows that can handle volume without breaking.

It also means recognizing the financial opportunity within these moments.

During move-ins, students actively purchase services such as moving, storage, utilities, and insurance.

Most operators do not capture this value.

Instead, these transactions happen outside the system, resulting in lost revenue.

To understand how move workflows connect to revenue, explore the move-in and move-out revenue strategy

The three pillars of high-volume move operations

Scaling student housing operations during peak periods requires alignment across three core pillars.

Revenue generation must come first. High-intent moments should be monetized through embedded services.

Risk mitigation follows. Compliance, insurance verification, and documentation must be enforced consistently.

Operational efficiency supports both. It ensures that processes run smoothly under high volume.

This structure aligns with how modern move infrastructure platforms are designed.

Why traditional approaches fail during peak season

Many student housing operators rely on reactive strategies during move periods.

They increase staffing, extend hours, and attempt to manage volume manually.

This approach has limitations.

More people do not solve structural inefficiencies.

Without standardized workflows and automation, additional resources only delay breakdown.

The result is:

Increased operational cost without proportional efficiency gains
Inconsistent resident experiences
Continued revenue leakage

Peak load chaos is not solved by effort. It is solved by system design.

Step 1: Automate move workflows before peak season begins

Preparation is critical.

High-volume operations cannot be managed in real time without pre-configured systems.

Automation should begin before peak periods.

This includes setting up workflows for:

Resident onboarding and task completion
Move-in scheduling and coordination
Communication and reminders

When workflows are automated, residents complete tasks before arrival.

This reduces congestion and improves flow during move-in days.

To understand how onboarding automation supports this, review the resident onboarding automation guide.

Step 2: Centralize all move-related tasks in one system

Fragmentation is one of the biggest drivers of chaos.

When tasks are spread across emails, spreadsheets, and multiple tools, visibility is lost.

Teams struggle to track progress, and residents receive inconsistent communication.

Centralization is essential.

All move-related tasks should be managed within a single system.

This includes:

Task completion tracking
Document uploads and verification
Scheduling and coordination

A centralized system ensures that both teams and residents have a clear view of what needs to be done.

Step 3: Embed services into the move-in process

High-volume move periods are also high-intent purchasing moments.

Students need movers, storage, utilities, and insurance.

When these services are not embedded into the move-in process, operators lose visibility and revenue.

Embedding services directly into workflows allows operators to:

Capture ancillary income
Simplify the resident experience
Reduce coordination complexity

This transforms move-ins from operational events into revenue opportunities.

Step 4: Enforce compliance automatically

Compliance becomes harder to manage at scale.

Manual verification of insurance and documentation is not sustainable during peak periods.

This creates risk.

Operators need systems that enforce compliance automatically.

This includes verifying insurance, tracking documentation, and ensuring that all requirements are completed before move-in.

When compliance is embedded into workflows, it becomes consistent and reliable.

Step 5: Optimize scheduling to reduce congestion

One of the most visible challenges during move-in periods is congestion.

Residents arrive at the same time, creating bottlenecks at elevators, loading zones, and check-in points.

Scheduling is the key to solving this.

Structured scheduling systems allow operators to distribute arrivals across time slots.

This improves flow and reduces wait times.

It also enhances the resident experience.

Step 6: Create a consistent resident experience at scale

Student housing operators must balance efficiency with experience.

Even during high-volume periods, residents expect a smooth and organized process.

Consistency is critical.

When every resident follows the same structured workflow, the experience becomes predictable.

This reduces confusion and improves satisfaction.

To see how this experience can be delivered, explore the resident platform overview.

Step 7: Manage real-time operations with system-driven workflows

During peak move days, execution becomes the defining factor.

Even with preparation, the absence of real-time control can quickly lead to breakdown.

Operators need systems that guide execution as events unfold.

This means having workflows that update dynamically as residents complete tasks, arrive on-site, and move through the process.

Instead of relying on manual coordination, teams should operate within a system that provides clear visibility into:

Who has completed pre-move requirements
Who is scheduled to arrive and when
What tasks remain pending

This reduces confusion and enables teams to act proactively rather than reactively.

Step 8: Maintain visibility across high-volume activity

High-volume environments create information overload.

Without centralized visibility, operators struggle to track progress across hundreds or thousands of residents.

This leads to delays, missed tasks, and inconsistent experiences.

A scalable infrastructure provides a single source of truth.

Operators should be able to monitor:

Move-in and move-out progress across all residents
Compliance status, such as insurance verification
Scheduling adherence and bottlenecks

This level of visibility allows teams to identify issues early and resolve them before they escalate.

Step 9: Reduce on-site pressure through pre-completion

One of the most effective ways to manage peak volume is to shift work away from move-in day.

When residents complete tasks in advance, on-site operations become significantly smoother.

This includes completing:

Documentation and compliance requirements
Service selection, such as movers and utilities
Scheduling and coordination

Pre-completion reduces congestion, shortens wait times, and improves overall flow.

To understand how this approach connects with onboarding systems, revisit the resident onboarding automation strategy.

Step 10: Capture revenue during peak demand

Peak move periods represent concentrated demand.

Students are actively purchasing services, and timing is critical.

Operators who embed services into the move workflow can capture this demand directly.

This includes services such as movers, storage, utilities, insurance, and connectivity.

When these services are integrated into the system, they become part of the resident journey rather than external decisions.

This drives higher conversion and creates consistent revenue streams.

To see how these workflows generate value, explore the move-in and move-out revenue framework.

Step 11: Standardize operations for repeatability

Student housing move cycles repeat every year.

This makes standardization critical.

Operators should not rebuild processes each season.

Instead, they should create repeatable systems that can be reused and refined.

Standardization ensures that:

Teams follow consistent workflows
Residents receive the same experience across properties
Performance improves over time

This is how operators move from reactive management to predictable execution.

Step 12: Continuously measure and improve performance

Scaling high-volume operations requires continuous feedback.

Operators should track performance across key areas such as:

Task completion rates before move-in
Resident engagement with workflows
Ancillary revenue generated during move periods
Compliance completion rates

These metrics provide insight into how effectively the system is performing.

They also highlight areas for improvement.

Continuous optimization ensures that each move cycle is more efficient than the last.

Step 13: Align teams around a unified system

Operational chaos often results from misalignment.

Different teams use different tools, follow different processes, and communicate inconsistently.

This creates friction.

A unified system aligns all stakeholders.

Leasing, operations, and management teams should operate within the same framework.

This ensures that everyone has access to the same information and follows the same processes.

Alignment improves coordination and reduces errors.

Step 14: Build infrastructure that scales year after year

The ultimate goal is not just to manage one peak season. It is to build infrastructure that scales with your portfolio over time. This requires systems that can handle increasing volume without increasing complexity. It also requires the ability to adapt to changing resident expectations. When infrastructure is designed correctly, scaling becomes predictable. Operators can handle higher volume with the same level of efficiency.

To understand how these systems scale across portfolios, explore the multifamily solutions platform.

The bigger shift: from peak load chaos to structured move infrastructure

Student housing operations are evolving.

Operators are moving away from manual coordination and toward structured systems.

This shift is driven by the need to manage volume, capture revenue, and reduce risk.

Moved represents this evolution.

It is a move infrastructure platform that embeds revenue-generating services, including movers, packing, storage, utilities, insurance, and connectivity, directly into the resident workflow.

This approach transforms high-volume move periods into structured, scalable processes while maintaining compliance and improving resident experience.

Conclusion: Structure eliminates chaos

High-volume move periods do not have to be chaotic.

With the right infrastructure, they become manageable, predictable, and profitable.

Operators who invest in automation, standardization, and integration gain control over their operations.

They reduce pressure on teams.

They improve resident experience.

And they capture revenue during the most critical moments of the resident lifecycle.

FAQs

Why are student housing move-ins and move-outs so challenging?

Student housing move-ins are high-volume events that occur within a short timeframe, creating pressure on teams and systems. Without structured workflows, this leads to operational chaos.

How can operators reduce congestion during move-in and move-outs periods?

By implementing scheduling systems, automating workflows, and ensuring residents complete tasks before arrival, operators can significantly reduce congestion and improve flow.

How do move workflows generate revenue?

Move workflows involve high-intent purchases such as movers, storage, utilities, and insurance. Embedding these services into the process allows operators to capture ancillary revenue.

What role does automation play in managing peak volume?

Automation reduces manual workload, ensures consistency, and allows operators to handle large volumes without increasing operational complexity.

How can operators improve resident experience during peak periods?

By providing structured workflows, clear communication, and integrated services, operators can create a seamless and efficient move-in experience for residents.

What Residential Operators Should Prioritize at Large Industry Conferences Like NAA

Posted on April 20, 2026May 6, 2026 by Daria/SEO

Large industry conferences like NAA Apartmentalize are often positioned as networking opportunities. For residential operators, that framing is incomplete.

These events are dense with high-intent conversations, vendor discovery, and strategic insight. They represent a rare environment where operational decisions, revenue strategies, and technology adoption intersect.

Operators who approach conferences without a clear prioritization framework often leave with information but no direction.

Operators who approach them with intent leave with decisions that impact revenue, risk, and portfolio performance.

To understand the scale and relevance of the event, you can explore the official overview.

The core problem: lack of focus leads to low impact

The biggest challenge at large conferences is not access. It is a focus.

With hundreds of sessions, vendors, and conversations, operators are forced to constantly shift attention. Without clear priorities, this creates decision fatigue sets in.

Most teams fall into reactive behavior.

They attend sessions based on availability, engage with vendors based on visibility, and collect insights without a structured way to apply them.

This leads to three outcomes.

No clear connection between conference activity and portfolio performance
Vendor conversations that do not translate into implementation
Missed opportunities to capture revenue

The problem is not the conference. It is the lack of a defined strategy.

Reframing conference priorities for residential operators

To extract value from large conferences, operators need to shift their mindset.

The objective is not exposure. It is aligned with business outcomes.

Every activity at the conference should connect to one of three priorities.

Revenue generation must come first. This includes identifying ways to capture ancillary income during high-intent moments such as move-ins and move-outs.

Risk mitigation should follow. This involves improving compliance, reducing liability, and gaining visibility into operational exposure.

Operational efficiency should support both. It should enable consistency and scalability across the portfolio.

This hierarchy aligns with how modern move infrastructure platforms are designed.

Priority 1: Focus on revenue opportunities within the resident lifecycle

The most overlooked opportunity at conferences is revenue.

Residential operators spend significant time optimizing leasing and marketing. However, the resident lifecycle itself contains multiple monetization points that remain underutilized.

Move-ins and move-outs are among the most valuable of these moments.

During a move, residents actively purchase services such as movers, packing, storage, utilities, insurance, and connectivity.

The issue is not demand. It is captured.

Most operators allow these transactions to happen outside their ecosystem, resulting in zero participation in that revenue.

This is where conference prioritization should begin.

You should be actively looking for solutions that embed these services directly into workflows.

To understand how this impacts portfolio performance, review the move-in and move-out revenue strategy.

Priority 2: Identify solutions that embed services, not just manage tasks

One of the most important distinctions operators need to make is between tools and infrastructure.

Many vendors at conferences position themselves as workflow solutions. They improve coordination but do not create financial value.

Modern platforms take a different approach.

They embed revenue-generating services directly into operational workflows, transforming processes into structured revenue systems.

This includes integrating:

Moving services such as movers, packing, and storage
Utility setup and connectivity
Renters insurance and compliance verification

When these services are embedded, they drive both revenue and improved resident experience.

This is the type of solution operators should prioritize.

Priority 3: Evaluate how solutions reduce risk and enforce compliance

Risk is often underrepresented in conference conversations.

However, it plays a critical role in portfolio performance.

Insurance verification, compliance tracking, and liability management are essential for maintaining operational control.

Operators should prioritize vendors that provide structured systems for managing these areas.

This includes automated verification processes and centralized documentation.

Without these systems, risk remains fragmented and difficult to manage at scale.

Modern platforms integrate risk management directly into workflows, ensuring consistency across properties.

Priority 4: Align internal teams before attending

Conference success is not driven by individual effort. It is driven by team alignment.

Different stakeholders approach conferences with different priorities.

Leasing teams focus on experience. Operations teams focus on process. Leadership focuses on financial outcomes.

Without alignment, vendor evaluation becomes inconsistent.

Before attending, teams should agree on:

What defines a high-impact solution
How vendors will be evaluated
What outcomes are expected post-event

This ensures that every conversation contributes to a shared objective.

Priority 5: Prioritize high-impact conversations over volume

At large conferences, there is a tendency to maximize the number of interactions.

This approach reduces depth and limits value.

Instead, operators should focus on fewer, higher-quality conversations.

Each interaction should be tied to a specific objective.

This includes understanding how a solution generates revenue, how it integrates into workflows, and how it performs at scale.

High-impact conversations lead to actionable insights.

Low-impact conversations create noise.

Priority 6: Use sessions as strategic inputs, not primary outputs

Sessions provide valuable context, but they should not be the primary focus.

The real value of conferences comes from applying insights, not collecting them.

Operators should attend sessions that align with their strategic priorities.

These include topics related to revenue generation, ancillary income, and resident lifecycle optimization.

Sessions should inform your thinking, but decisions should be driven by direct evaluation of solutions.

Priority 7: Connect resident experience with revenue strategy

Resident experience is often treated as a standalone priority.

In reality, it is directly linked to revenue.

When services are embedded into a seamless workflow, residents experience less friction. At the same time, operators capture value from transactions.

This creates alignment between experience and financial performance.

To see how this works in practice, explore the resident experience platform.

Priority 8: Navigate the conference with a decision-first mindset

Once you are on-site, the biggest shift you need to make is from exploration to decision-making.

Most operators continue exploring throughout the event. They move from booth to booth, session to session, collecting information without narrowing their focus.

This creates cognitive overload.

Instead, your mindset should be centered on validation.

You have already defined your priorities. Now your goal is to confirm which solutions align with those priorities and which do not.

Every conversation should move you closer to a decision.

If a vendor cannot clearly demonstrate how they impact revenue, reduce risk, or scale across your portfolio, they should not move forward in your evaluation process.

Priority 9: Control your time and attention deliberately

Time is the most constrained resource at large conferences.

Without control, it gets consumed by low-impact activities.

You need to be intentional with how you allocate it.

Focus on depth over breadth. High-value conversations require time and clarity.

Avoid getting pulled into long product demos that do not align with your predefined priorities.

Instead, structure your day around targeted meetings and strategic sessions.

This ensures that your attention is directed toward outcomes rather than activity.

Priority 10: Capture insights in a format that supports execution

One of the most common failure points after conferences is poor documentation.

Operators often rely on scattered notes, making it difficult to compare vendors or make decisions later.

Your documentation should be structured and consistent.

After each conversation, capture insights across three dimensions.

Revenue impact should be clearly defined. This includes how the solution generates income and what services are embedded.

Risk mitigation should be documented. This includes compliance processes, insurance verification, and liability management.

Operational scalability should be evaluated. This includes integration capabilities and portfolio-wide implementation.

This structure ensures that insights translate into actionable decisions.

Priority 11: Convert conversations into structured follow-ups

The value of a conference is realized after the event, not during it.

Every meaningful conversation should lead to a defined next step.

This includes scheduling deeper discussions, aligning stakeholders, and exploring pilot opportunities.

Without this transition, conversations lose momentum.

Operators often delay follow-ups, which reduces clarity and weakens decision-making.

Act quickly while the context is still fresh.

Priority 12: Build a post-conference execution roadmap

After the conference, your focus should shift from input to execution.

Start by reviewing all vendor insights using your evaluation framework.

Identify which solutions have the strongest potential to impact revenue and reduce risk.

From there, build a roadmap that outlines how these solutions will be evaluated, piloted, and scaled.

This roadmap should include clear ownership, timelines, and expected outcomes.

It should also define how success will be measured across the portfolio.

To better understand how move workflows translate into revenue systems, revisit the move-in and move-out revenue strategy.

Priority 13: Prioritize integration over isolated adoption

One of the most critical strategic decisions operators face is whether to adopt individual tools or build a connected system.

Isolated tools may solve specific problems, but they often create fragmentation.

This leads to inconsistent workflows and limited scalability.

The alternative is to prioritize integration.

This means selecting solutions that embed directly into the resident lifecycle and connect with existing systems.

When services such as movers, storage, utilities, insurance, and connectivity are integrated into a unified workflow, they create a structured revenue infrastructure.

To understand how this connects with onboarding workflows, explore the resident onboarding automation framework.

Priority 14: Align conference outcomes with long-term portfolio strategy

Large conferences should not be treated as standalone events.

They should be integrated into your broader portfolio strategy.

Every decision made at Apartmentalize should support long-term objectives.

This includes increasing ancillary revenue, improving compliance, and standardizing operations across properties.

When conference outcomes are aligned with strategic goals, they create a lasting impact.

Otherwise, they remain isolated insights.

The bigger shift: from conference participation to strategic advantage

The most effective operators do not measure conference success by activity.

They measure it by outcomes.

They use Apartmentalize as a platform to identify, evaluate, and implement solutions that drive financial performance.

They move from fragmented workflows to integrated systems.

They capture revenue during high-intent moments.

They reduce risk through structured compliance.

They scale operations with consistency.

Moved represents this shift in the industry.

It is a move infrastructure platform that embeds revenue-generating services, including movers, packing, storage, utilities, insurance, and connectivity, directly into the resident workflow, enabling operators to turn everyday processes into structured revenue opportunities while maintaining operational control.

Conclusion: Clarity drives conference ROI

Large industry conferences can either create clarity or confusion.

The outcome depends on your priorities, your framework, and your execution.

When you focus on revenue, evaluate risk, and prioritize scalable solutions, the path forward becomes clear.

You move beyond exploration.

You make decisions with confidence.

You build systems that generate value across your portfolio.

And most importantly, you turn conference participation into a strategic advantage.

FAQs

What should residential operators prioritize at large conferences like NAA?

Operators should prioritize revenue generation, risk mitigation, and scalable solutions that integrate into the resident lifecycle rather than focusing only on features or networking.

Why do many operators struggle with conference ROI?

Most operators lack a clear framework and focus on exploration rather than decision-making, leading to low-impact outcomes and missed opportunities.

How can operators ensure better decisions at conferences?

By defining priorities before attending, using a structured evaluation framework, and focusing on high-impact conversations tied to financial outcomes.

What role does vendor selection play in conference success?

Vendor selection directly impacts revenue, risk, and scalability. Choosing the right partners ensures that conference insights translate into measurable results.

How should operators follow up after a conference?

Operators should review insights, prioritize vendors, schedule follow-ups, and build a clear implementation roadmap to drive ROI.

U-Haul Signs Exclusive Partnership with Moved to Support the Multifamily Industry and Renters

Posted on November 8, 2023November 8, 2023 by Moved

PHOENIX (Oct. 27, 2023) — U-Haul^®, the industry leader in DIY moving and self-storage, today announced an exclusive partnership with resident technology company Moved™.

The agreement includes exclusive rights for both U-Haul and Moved’s business-to-business-to-consumer (B2B2C) software, which streamlines the onboarding and offboarding process for tenants of multifamily communities.

It’s a first-of-its-kind commercial agreement for U-Haul, which has been providing movers with affordable mobility solutions since 1945. This also marks the first outside investment of U-Haul in a software firm.

The U-Haul Tenant Moving Services division is an ideal partner for Moved, which addresses the need of multifamily housing owner-operators to offer tenants an easy and efficient “one-stop shop” for move-in and move-out services.

Visit Moved.com to learn more, or book a demo here.

“Renters have been turning to U-Haul for 78 years, and we’ve been there with the expertise to help,” stated John “JT” Taylor, President of U-Haul International.

“This partnership is another way for us to reach renters and make their moving experience better. It puts the world’s largest DIY moving fleet at their fingertips, as well as U-Haul self-storage, U-Box portable moving containers, moving supplies, and localized access to 7,000 Moving Help Service Providers^® and 23,000 U-Haul rental locations. Putting customers first is what U-Haul is about. Moved is another way to help us achieve that.”

Renters move every two years on average. As the multifamily housing landscape continues to change, owner-operators face challenges like increasing costs, lower occupancy rates, and evolving resident expectations.

When residents move in (or out) of apartments, they anticipate a smooth and user-friendly experience. Moved and U-Haul help alleviate stress and improve tenant satisfaction while providing the most cost-effective solutions.

Moved streamlines administrative tasks for management companies, reduces inefficiencies, and, most importantly, provides a better moving experience for tenants.

“Moved is on a mission to eliminate stress from moving – for multifamily owners and operators, as well as their residents,” stated Adam Pittenger, CEO of Moved. “Partnering with an iconic brand like U-Haul marks a significant milestone in our journey to achieving that goal and delivering a world-class moving experience.”

About U-HAUL

Founded in 1945, U-Haul is the No. 1 choice of do-it-yourself movers with more than 23,000 rental locations across all 50 states and 10 Canadian provinces. The enhanced U-Haul app makes it easier for customers to use U-Haul Truck Share 24/7 to access trucks anytime through the self-dispatch and self-return options on their smartphones through our patented Live Verify technology. Our customers’ patronage has enabled the U-Haul fleet to grow to 192,200 trucks, 138,500 trailers and 44,500 towing devices. U-Haul is the third largest self-storage operator in North America with 959,000 rentable units and 82.3 million square feet of self-storage space at owned and managed facilities. U-Haul is the top retailer of propane in the U.S. and the largest installer of permanent trailer hitches in the automotive aftermarket industry. We were recently named one of America’s Best Large Employers (Forbes, 2023); a Best for Vets Employer (Military Times, 2022); and one of the Healthiest Workplaces in America (Healthiest Employers, 2022). Find careers at uhauljobs.com. Get the U-Haul app from the App Store or Google Play.

About Moved

Moved is a fully integrated, web-based software platform designed specifically for multifamily communities to create efficiency on-site by automating the move-in and out process, delivering an unforgettable experience for residents, and driving ancillary revenue. The interface guides residents through tasks required by the property they’re moving to or from – everything from uploading renters insurance, reserving elevators and loading docks to scheduling key pick-ups. This transparent, self-serve dashboard makes moving easy for residents while automating tasks for property management teams. Moved is an open platform that integrates easily with Yardi, RealPage, ResMan, Entrata, and more.

Asset Living Partners with Moved to Automate Resident Onboarding for Enhanced Efficiency and Experience

Posted on October 24, 2023November 8, 2023 by Moved

We are thrilled to announce our partnership with Asset Living, an NMHC Top 3 Manager with over 200,000 units. This collaboration represents a significant milestone in the industry, bringing together Asset Living’s expertise and Moved’s cutting-edge technology to revolutionize how residents are welcomed, optimize property operations, and drive revenue growth.

The partnership signifies a shared vision for fostering community and driving positive change in the multifamily onboarding and offboarding experience. By embracing innovation and leveraging advanced self-serve technology, this partnership establishes a new standard of excellence in property management.

This is an exciting moment for Moved as we continue our mission to redefine the resident experience in multifamily housing. By joining forces with Asset Living, a company known for its unwavering dedication to creating vibrant communities, we can make a substantial impact in improving the resident onboarding and offboarding process on a larger scale.

Welcome, Asset Living! We look forward to celebrating many more exciting milestones together!

Looking to learn more about how Moved can automate your resident move-in and move-outs? Get in touch with our team here.

Heading to OPTECH 2023? Stop by our booth from November 1-2nd at the Wynn, Las Vegas! Booth: 337

The Power of First Impressions: Resident Experience and Onboarding

Posted on June 5, 2023May 1, 2024 by Moved

When it comes to resident onboarding, the first impressions and experiences of new residents can set the tone for their entire tenure in a multifamily building. The significance of this initial period cannot be overstated. So, let’s delve into some experience metrics and uncover the secrets to unlocking the full potential of move-ins! 🔑🌟

1️⃣ The Timeline: Research shows that the first 90 days of a resident’s stay are critical for establishing a positive experience. During this period, residents form lasting impressions and decide whether they feel welcomed and supported within the community. It is essential to prioritize a seamless move-in during this crucial window.

2️⃣ The Power of Personalization: Personalized onboarding experiences can leave a lasting impact on new residents. A study found that 80% of consumers are more likely to make a purchase when brands offer personalized experiences. Similarly, tailoring the move-in journey to individual residents’ needs and preferences can significantly enhance their satisfaction and sense of belonging.

3️⃣ Building Trust and Confidence: Trust is a vital component of any customer relationship, and onboarding is the foundation for building trust with new residents. The Harvard Business Journal indicates that 63% of consumers trust businesses more if they offer a positive onboarding experience. By establishing trust from the outset, multifamily can foster long-term resident loyalty.

4️⃣ Reducing Churn: The quality of the move-in process can directly impact resident retention rates. Similarly, teams that prioritize comprehensive move-ins can reduce resident turnover and minimize the associated costs.

5️⃣ Resident Feedback and Continuous Improvement: Engaging residents for feedback during the onboarding process can lead to valuable insights and continuous improvement. According to Forbes, 68% of consumers believe that a company’s willingness to listen to feedback is an indicator of good customer service. Actively seeking resident input allows apartment buildings to refine their welcome strategies and better meet residents’ evolving needs.

6️⃣ The Ripple Effect: Satisfied residents are more likely to become advocates for the multifamily building. Word-of-mouth recommendations are a powerful force, with 92% of consumers, on average, trusting recommendations from friends, family, and reviews. By delivering exceptional move-in experiences, leasing teams can encourage positive word-of-mouth and attract new residents.

7️⃣ The Cost of Missed Opportunities: Neglecting the onboarding process can be costly. It’s estimated that it can cost up to five times more to acquire a new resident than to retain an existing one (depending on your building type).

By prioritizing personalized experiences, building trust, seeking feedback, and delivering exceptional onboarding, buildings can create a solid foundation for long-lasting resident satisfaction, retention, and advocacy!

Ready to elevate your resident onboarding experience? Book time with our team here.

The Top 5 Questions to Ask Your Leasing Agent When Shopping for a New Apartment

Posted on February 22, 2023February 22, 2023 by Moved

So you’re looking for your next apartment. Whether it’s your very first rental or you’ve been around the block a few times, this is an exciting – albeit stressful – time. Moving is rarely the smooth process we all wish it were (although it absolutely can be), and there’s a lot to consider when picking your new home.

No matter how go-with-the-flow you claim to be, it’s important to ask as many questions as possible while shopping around. A lease is a legal contract, after all, and you want to make sure you understand everything you’re getting yourself into to avoid any surprises down the road. Once you’ve determined the location, size, and budget of your next place, it’s time to schedule a few tours! Just don’t forget to ask the leasing agent these 5 important questions before signing a lease:

#1: What’s included in my rent?

Rental vets will know that the listing price almost never totals the full monthly cost you’ll pay. Aside from the base rent, your property manager may require you to pay for some, if not all, of your utilities, such as electricity, gas, and water. They may even charge for trash collection, maintenance, parking, or amenity fees. What exactly you’re responsible for will vary by property and location, so it’s important to ask upfront. If it’s not included in the listing price, be ready to tack those extra costs on each month.

#2: Are there any property rules?

An often overlooked factor in choosing an apartment, property rules can turn out to be a huge turnoff for many renters. Are your furry friends welcome (and at what cost)? Is smoking permitted everywhere, in some places, or not at all? Are there quiet hours you’ll have to abide by? Will you be allowed to sublet if you get that annual travel itch? You don’t want to be sneaking around your apartment complex, breaking the rules, and risking eviction because you found out too late that the property rules don’t align with your lifestyle.

#3: How is the property managed?

Before you sign a lease, it’s beneficial to know who you’ll be dealing with when it comes to your new apartment. Will you be interacting with a landlord or property management company, and what’s their management style? Is the landlord simply collecting your rent and then – *poof* – nowhere in sight when you have a maintenance issue? Or are there property managers attending to your every need? Do they provide any tools like a resident onboarding system or an online resident portal for you to interact with the property seamlessly? Every renter will prefer something different, so make sure your next apartment’s management style enhances, not diminishes, your experience.

#4: When and how do I pay rent?

There are a lot of different ways property managers can accept rent, so make sure you find out how they’ll require it. Will you have to obtain a money order every month and hand-deliver it, or do they make it easy with an automatic mobile payment system? It seems like a small detail, but it’ll make a big difference in your experience as a resident – especially if remembering to pay rent on time isn’t your strong suit. And if that’s the case (hey, no judgment here), be sure to ask how long the grace period is before they’ll start charging you late fees.

#5: What move-in procedures are in place?

We hate to break it to you, but the stress doesn’t end once the lease is signed – the actual move might be just as stressful. Be sure to ask the leasing agent what procedures you can expect on move-in today to ease the anxieties of any unknowns. Where will you pick up your keys? Will you need to reserve an elevator? Is there a dedicated unloading area? Will you have to meet your property manager the day of, or is there an online system that automates the onboarding process for you? Knowing these logistics beforehand will set you up for a seamless moving experience and set the tone for your new home.

As a prospective resident, property managers will be screening you, but don’t shrug off screening them and their property as well. At the end of the day, you’re picking out your next home – a place you’ll likely be spending a lot of time at. Make sure it suits you beyond the basics and that you’ll be happy there for the entirety of your lease. Happy hunting!

About the Author:

Jess Nardo is a content marketer at ManageGo, which provides over 9000+ properties in the US with property management software. She spearheads digital content for the company’s marketing team, covering property management, multifamily housing, and real estate at the intersection of technology.

How to Paint Your Home

Posted on September 28, 2016 by Moved

In some ways, painting is as simple as can be: apply paint to wall until fully covered. There is a system to painting, however, and a few tricks that can help you avoid common mistakes and pitfalls. Whether you’re sprucing up your old home or your new one, follow these guidelines for a stellar paint job.

Preparation

Half of a good paint job is in properly preparing the space. These tips apply to both interior and exterior paint jobs.

Cover the floor/ground: You can use plastic sheets, old bed sheets, rugs, patches of carpet — whatever is handy and you don’t mind getting paint on.
Stir the paint: Doing so will ensure your walls all turn out the same color, so don’t skip this step!
Wash the walls: Dirty walls leads to poor paint jobs. Give your walls a good once-over to ensure proper paint adhesion.
Fill holes: Examine the walls and door/window frames for nail holes, deep scratches, chips, etc. and fill them up with spackle or caulk, depending on their size. Smooth out with sand-paper afterward to ensure smooth paint coverage.

Basic Guidelines

2–3 coats will usually provide the best coverage. Always wait until each coat is fully dry before starting on the next coat.
Wrap paint brushes and paint cans in plastic when taking breaks: This will keep your brushes from drying out.

Interior Paint Jobs

Paint from top to bottom: Start with the ceiling and work your way down, leaving the doorframe and doors until last. If you’re applying multiple coats, finish each section before moving on to the next — e.g. finish both coats on the ceiling before tackling the walls.
“Cut” the room first: The bulk of your painting will be done with a roller. Before you use a roller, however, you want to use a smaller brush to paint all the edges in the room, i.e. “cutting” the space. Cut where the wall meets the ceiling, the corners of the walls, around window sills and door frames, and above baseboards. Paint a 4–5 inch swath from the edge, so that you can easily finish with a roller later.
Using the roller: Use an extender with your roller so you can paint from floor to ceiling in a single stroke. This will ensure a smooth paint job, without dimples and uneven patches. Painting a “W” on the wall with a wet roller, then smoothing in the section will also help to keep the wall evenly loaded with paint.

Exterior Paint Jobs

Paint from top to bottom: The same rule applies outside as inside. Start with the gutters/eaves and work your way to the ground.
Paint in the shade: Weather permitting, paint in the shade as much as possible, to avoid over-drying in the sun.
Paint clapboard side-to-side: Paint 4–5 boards at a time to minimize overlap marks, and begin painting where two boards meet.
Keep an eye on the weather: It probably goes without saying that rain will ruin a fresh coat of paint! Also avoid painting in weather below 50 degrees.

Clean Up

Clean your brushes: If you want to use your brushes again, use a brush cleaner and water or a solvent (if necessary) to clean your brushes thoroughly. Wrap them in paper towels to dry.
Proper paint disposal: Empty cans of latex paint can be tossed out with the trash, once dry. Alkyd paints need to be given to special hazardous waste companies.

Now that you know how to complete a stellar paint job, you need the tools to do so! While you could head over to the hardware store to pick up some supplies, why add yet another errand to your to-do list?

Instead, head over to PaintZen! PaintZen is a full-service painting company that takes care of everything. Step 1: Go here. Step 2: Enter your job info. Step 3: Get a free quote. Step 4: Have all of your painting done.

It’s that simple. Happy Painting! 🙂

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How to Work with the Moving Company

Posted on August 18, 2016 by Moved

A professional moving company can certainly take a lot of the work and stress of a move off your plate. However, there are still a number of things you’ll need to do to ensure the entire process moves along smoothly and efficiently. Here’s what you should do:

Before the Movers Arrive

Clear a space for the moving truck: Make sure the moving truck has space to park in front of your house, or if that’s not possible, as close to your home as possible. Move your cars if you need to. The farther the truck is away from your home, the more work you’re creating for your movers. Many moving companies will also charge you extra if they have to park down the street.
Clear walkways: Remove plants, hanging plants, toys, wind-chimes, rugs, etc. The last thing you want is for a mover (or yourself for that matter) to trip over a stray toy while carrying your TV!
Create a moving inventory: This is a detailed list of everything you own, and what you want to do with it. Separate items into categories: what you want to move yourself, what you want packed in the moving truck, etc.
Clearly mark what will be packed vs. not packed: Save your movers the hassle of wondering which boxes and items are supposed to be left untouched and clearly label everything beforehand. Or better yet, section off an entire room to be off-limits.
Keep important documents with you: Moving contracts, insurance papers, etc. You don’t want to lose these in the packing process!
Engage in some targeted pre-packing: Depending on what service you’ve purchased, you may not be obligated to do anything before a move. But little things can make the process move along much more smoothly, such as:

Unplugging electronics

Removing batteries

Taking artwork and photos off the wall

Disassembling furniture

Pre-packing small items, such as office supplies, knick-knacks, refrigerator magnets, etc.

Stripping beds

Emptying the trash

Keep pets and kids out of the way! Avoid accidents and unnecessary havoc and arrange to have them stay in a separate room on moving day, or better yet, out of the house with friends or family.

During the Move

Let movers know which boxes are most valuable. Quality moving companies will handle all your goods with care. That said, a box of pillows will be handled differently than a box of China. Let your movers know what they need to take extra care handling.
Be present during the packing process: If you plan ahead well, you shouldn’t run into too much confusion or too many problems. But moves are tricky, and issues are bound to arise. Everything will go much more smoothly if you’re around to answer questions.
Let your movers know which bathroom to use!
Take care of your movers! These guys are working hard, and will appreciate some pampering. Massages and spa treatments aren’t necessary (though they’d probably be welcomed!) — simple, weather-appropriate food and drinks will go a long way. Fresh-baked cookies get you bonus points!
Make sure the truck driver has your contact info. And make sure you have his/her contact info as well. If the driver gets lost or in an accident, you’ll want to be the first to know.
Compare inventories: Before the truck leaves for your new home, compare your inventory with the moving company’s to ensure nothing is left behind or missing.

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3 DIY Home Repair Tips to Get Your Security Deposit Back

Posted on August 17, 2016 by Moved

You may think you’ve been a model tenant these past months.

But once the question of getting your security deposit back comes around, you start noticing things. Like that dent in the kitchen from when you slipped and plunged your elbow into the wall. And that scratch in the floor from trying to find an outlet behind your dresser. And the nail and screw holes all over the walls!

Fear not — we’ve put together the following list of DIY home repair tips for you. Follow these tips and you’ll be sure to get your security deposit back!

Patching Small Holes in Walls

What you’ll need: putty knife, spackle/joint compound/caulk, patch kit, sandpaper, paint

What to do: For holes quarter-sized and smaller, simply scrape away loose debris from the hole, then fill with joint compound. Smooth it out with the putty knife, wait for it to dry, then smooth it completely with sandpaper. Paint over the patch and you’re done!

For larger, doorknob-sized holes, you’ll need a patch kit. This is a square of self-adhesive mesh. Cover the hole with this patch, then cover the patch with joint compound, feathering the edges so it blends into the wall. Let dry, sand smooth, and repeat with a second coat. Let dry and paint over.

Patching Large Holes in Walls

What you’ll need: utility knife, putty knife, spackle/joint compound, drywall, drywall tape, wood board, saw, electric drill, wood screws, sandpaper, paint

What to do: Use the utility knife to cut out a square/rectangle around the hole. Cut a piece of drywall to fit the square/rectangle you just cut. For holes around 6-inches, you can get away with just popping in the drywall patch you cut.

For holes larger than 6-inches, you’ll be better off using a wood board to support your drywall patch, so it doesn’t crack. If you need to, cut a wood board to be a few inches longer than the height of your patch hole. Place the wood board in the wall, behind the drywall, and screw it into place, top and bottom.

Place your drywall patch in the square/rectangle you cut, screwing it into the wooden board if applicable. Tape around the edges of the patch with drywall tape, then use the putty knife to spread some spackle/joint compound along the drywall tape. Let dry, sand till smooth and repeat with a second coat. Let dry again, then paint over.

Fill Scratches in Wood Floors/Furniture

What you’ll need: Steel wool, sandpaper, mineral spirits, plastic putty knife, wood filler, natural bristle brush, varnish/ polyurethane. Or crayons!

What to do: Smooth out the scratch with steel wool (for lighter scratches) or sandpaper (for deeper scratches). Make sure to follow the wood grain when doing this. Rub mineral spirits over the scratch to further smooth it out and clean up the fine dust from sanding.

Using a plastic putty knife (to avoid further scratches), fill in the scratch with wood filler that matches the color of the rest of the floor/furniture. Let dry, smooth out with light sandpaper and clean up the dust. Finish off with varnish or polyurethane to match the rest of the floor.

Or, pick a crayon that closely matches the color of the scratched wood, melt it in a microwave over greaseproof paper, and then use a putty knife to fill in the scratch!

For more help getting that security deposit back, make sure to read our two guides on properly vacating an apartment, here and here.

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The Best Smart Home Devices for Your New Abode — Part 2

Posted on August 15, 2016 by Moved

This is part two of our series on the smart home devices you need to get your hands on this year! Make sure to check out part one here.

Lifx Color 1000 ($59.99)

Lifx bulbs are energy-efficient, color-changing light bulbs. An easy-to-use app allows you to select the exact color you like, as well as select between themes, such as “tranquil”, “cheerful” and “exciting”. You can schedule bulbs to turn off/on at set times, and select how long you want the bulbs to take to do so. You can have your bulbs slowly turn on over the course of 15 minutes, simulating a sunrise to ease you out of bed in the morning. You can even sync the bulbs to pulse in beat with music! Lifx bulbs also sync with the Amazon Echo, allowing you to execute commands like “Hey Alexa, dim the Lifx bulb by 20% and switch the color to blue.”

Philips Hue Wireless Dimming Kit ($39.99)

Think of this as a starter kit for smart home light bulbs. There’s no app or integration with third party devices like the Echo — this is simply a light bulb you can dim remotely with a small remote. Just screw in the bulb, pull the plastic from the remote to activate the battery, and you’ll be dimming in seconds! The dimmer remote can control up to 10 of these bulbs at once, and can dim them all the way down to less than 1% of the bulb’s full brightness.

August Smart Lock ($199)

Retrofit this device to your existing deadbolt (compatible with most Baldwin, Kwikset, Schlage models) and you will have added a smart lock to you home! This device connects to your phone via Bluetooth, letting you lock/unlock your door remotely, when in Bluetooth range. Auto-lock and -unlock features are also available. Just leave the house and the August smart lock will lock up behind you! You can also send your friends/family virtual “keys”, letting them connect to the lock via Bluetooth when in range, so they can enter your home without you needing to come home and give them a key.

SkyBell HD Wi-Fi Video Doorbell ($199)

This is truly the doorbell of the future! This doorbell features 1080p HD video, available to view livestream. You can set it up to record when its motion sensor is triggered (i.e. when someone walks up to the door) or when the doorbell is rung. It can also send you push notifications in both of these cases. Video recordings and snapshots can be saved and downloaded to your phone easy-peasy. The SkyBell integrates with Amazon’s Echo, IFTTT and Nest Cam.

iSmartAlarm ($149.99)

iSmartAlarm finally brings us a smart, affordable DIY home security system that competes with the big-name brands. A basic package includes a motion detector, two contact sensors (for detecting opened doors/windows), two remote tags for your keychain (allowing you to remotely arm/disarm the system) and the CubeOne, the system’s brain. You can add as many sensors, sirens, cameras and remotes as you like.

All of these devices are controlled via the iSmartAlarm app, available on iOS and soon on Android. In the app, you can arm/disarm the system, activate the panic siren, and go into “home mode” which disables the motion sensors but leaves the contact sensors on. When a sensor is triggered, the panic alarm will go off and you’ll receive a text alert telling you what’s happening.

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The Best Smart Home Devices for Your New Abode — Part 1

Posted on August 15, 2016 by Moved

The future is upon us — finally, we’re starting to see the gadgets of our favorite sci-fi movies come to life! Moving is a perfect time to upgrade your home-living experience to the next level. Here are four smart home devices that will help you do just that:

Amazon Echo ($179.99)

The Echo serves as the all-around centerpiece of smart home devices. It can basically control your whole house! The Echo is a high-quality speaker, housed in a water-bottle sized black cylinder. It works like this: you say its “wake” word (“Alexa”, “Amazon”, or “Echo”), and then tell it what to do. It can do quite a lot, and the list is growing. It can play music for you, or podcasts or audiobooks, read you the news, give you weather/traffic reports, give you facts, do calculations, set timers, hail a ride from Uber, stream music from Spotify or order pizza from Domino’s.

Depending on what “skills” Alexa has (basically apps synced with the device), “she” can also walk you through cocktail recipes, tune your guitar, or help you with Minecraft. Echo also syncs and integrates with other smart home devices, such as lights, thermostats, garage-door openers, security systems, etc.

Amazon Echo Dot ($90)

The Echo Dot is half the price of the full-sized Echo, and much smaller: about the size of a hockey puck. It does everything the Echo does, with smaller speakers. You can sync it with your own sound system however, making this possibly the best smart home device deal on the market right now.

Belkin WeMo Switch ($49) + Motion (+ $30)

This device is small and simple. Plug it into any electrical socket, then whatever you plug into it you’ll be able to control from your smartphone, with the free WeMo app. Using the app, you can turn devices off and on remotely, schedule them to turn off/on at certain times, or program them to turn off/on when the motion sensor is triggered.

The WeMo switch also features full IFTTT integration. IFTTT (If This, Then That) is free online tool that allows you to link apps, Web services and smart devices together. The sky’s the limit here. Using IFTTT integration, you could set it up so that you get a text alert every time someone walks by the motion sensor, or when the kids turn on the Xbox.

Nest Learning Thermostat ($249)

At its most basic, the Nest is a smart thermostat that syncs to an app on your smartphone, allowing you to control the temperature remotely. You can set maximum and minimum temperature ranges while you’re out of the house and program temperature changes at specific times of the day. Nest helps you save energy and money by monitoring your daily energy usage, air humidity, and informing you (with a small green leaf in its beautifully designed display) when you’re in a temperature range that will save you money. The Nest will also learn your habits over time, eventually making temperature changes for you.

For more of the best smart home devices, make sure to check out part 2 of this series!

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Finding the Best Rental Truck Deal

Posted on August 9, 2016 by Moved

So you’ve decided to move yourself — congratulations! Now it’s time to find a rental truck.

In this article we lay out the different options available to you, what is typically offered by most companies, and some tips to make sure you get the best deal out there.

What Can You Get

Vehicles — This is where rental truck companies most clearly differ. Most companies offer cargo vans, and couple truck options, ranging in size from 10 feet to 26 feet.

Cargo vans and trucks in the 10–12ft range are usually enough for kids moving to and from college and those moving out of studio apartments.
Medium-sized trucks in the 14–17ft range are good for small apartment or homes in the 1–2 bedroom range.
Large trucks, 12–26 feet are perfect for larger, 3–4 bedroom places.

Other rental options — Some companies also offer other rental options, such as portable storage units, trailers, and car-towing. There are two car-towing options: the tow dolly, where the car’s back wheels roll along the road, and the car carrier, the more expensive option in which the vehicle is fully off the ground.

Local vs. long-distance — Some truck rental companies offer both local and long-distance move options, but not all. For local moves, you’re required to drop off the truck at the same location from which you picked it up. Long-distance moves allow you to drop off the truck at a new location nearby your home. Making sure there is a location near your new home will factor in your choice of rental truck companies.

Insurance — Most basic contracts will include minimum liability insurance, but this usually won’t cover much. You do have multiple options for extra insurance:

Supplemental liability insurance — Generally maxes out at $1 million.
Damage waivers — Covers accidental damage to rental truck, and usually includes theft.
Auto tow protection — Covers damages to car-towing equipment.
Personal accident insurance — Covers your medical costs, though these will usually be covered already by your health insurance or car insurance if you have medical coverage
Cargo insurance — Covers your belongings in case of damages

How to Get the Best Deal

Be realistic — First things first: forget about the stickers you’ve seen on the sides of rental trucks advertising $19.99! Depending on the specifics of your move, a few hundred dollars is a much more reasonable amount to budget for. If you’re moving a large house long-distance, you could be looking at $1000–2000.

Book in advance — Truck rental prices are based on demand, a lot like airline tickets. This means that booking right before the move will be more expensive. The companies know you need the truck, so they’ll jack up the price. So book far in advance for the best price.

Book at the right time — Just like with moving companies, the cheapest time to rent a truck is in the middle of the month, in the middle of the week, in the middle of winter. As much as you can, avoid booking on weekends, at the end of the month and during summer, when demand is highest.

Look around — Make sure to get quotes from every moving truck company, and try playing around with different dates, and different pickup and drop-off locations in each city. Some companies offer competitive pricing, so once you find an especially cheap rate (say, from a coupon or discount deal), bring it to another company and see if they’ll offer you a better deal.

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What to Throw Away When You Move

Posted on August 3, 2016 by Moved

Why do we hold to things we haven’t used in years, even things that are broken and utterly useless?

Perhaps it’s human nature, perhaps it’s resistance to change, perhaps it’s that ever-present rationale: “just in case!”. Whatever the reason, we often talk on the Moved blog about how moving time is purging time. So roll up your sleeves and get out the trash-bags.

These are the things you should throw away when you move:

Magazines — Chances are you have stacks of old magazines lying around your house. Newer magazines you could try donating to doctor’s offices, nail salons, libraries, etc., but if they’re more than a couple years old, it’s time to toss ’em. Same goes for old calendars.

Receipts/Bills/Paychecks — Admit it: you’re never going to categorize all those receipts as part of your budgeting plan. Old bills are just cluttering up your space, and paychecks older than two years are deadweight. Get rid of them!

Cosmetics — Just because cosmetic companies are not required to include expiration dates on their packaging doesn’t mean their products don’t expire! Use the following guidelines to know if it’s time to ditch your old makeup: powders (two years), blushes (12–18 months), oil-free foundation (one year), cream compact foundation (18 months), concealers (12–18 months), lipstick/lip liner (one year), lip gloss (18–24 months), pencil eyeliner (two years), liquid or gel eyeliner (three months), mascara (three months).

Underwear — We all have the “just-in-case” pairs full of holes that we never actually wear; time to throw them away for good.

Greeting/Birthday Cards — Yes, some are super sentimental and you’ll cherish them for life. Most of them are clutter. Be ruthless, people!

Spices — While spices and dried herbs won’t go “bad” necessarily, they will get stale and lose their flavor. Use your senses for help, but as a general rule, if you’ve had seasonings, herbs and ground spices for more than 2–3 years, it’s probably time to replace them.

Shoes — Everyone seems to have a pair (or four) of worn out shoes that they never wear anymore but can’t seem to get rid of. Well, now’s the time! Same goes for old flip-flops.

Holiday Decorations — The weird Thanksgiving turkey statue your aunt inexplicably gave you as a gift one year, the broken Christmas lights, the box of cheap plastic Halloween decorations — all destined for the trashcan.

The Junk Drawer — Every home has one. Full of matchboxes, scraps of paper, expired coupons, dried-out markers and pens, thumbtacks, white-out bottles, dried up super glue, broken rubber bands, half-used tubes of Chapstick, paperweights, random collections of string, etc. etc. Save the one or two items in there you actually use and dump the rest!

If you’re having trouble letting go of something, follow the advice of Marie Kondo, author of The Life-Changing Magic of Tidying Up. She says to lay everything out you own, and only keep the things that bring you joy to look at. If something makes you feel tired, guilty, unhappy, etc. get rid of it!

For more help getting rid of your unwanted and unneeded items when moving, check out our guides on What to Sell and What to Donate.

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What to Donate When You Move

Posted on August 3, 2016 by Moved

As we’ve said many times on this blog, moving is the perfect time to purge your life and home of unwanted, unneeded clutter. Donating things is a win-win situation, where you benefit from a lighter load to move and less clutter in your new home, and others benefit from access to items they truly need.

Here’s a of things you can donate:

Clothes — If you haven’t worn a piece of clothing in the last couple months (or years!), and you can’t sell it for a profit, donate it! Goodwill and The Salvation Army were built for times like these. Most likely there is someone out there who could benefit more from that old sweater hanging in the closet than you currently do. Baby clothes are also perfect to donate.

Socks — Socks are often the most needed but least donated piece of clothing in donation centers and homeless shelters. Of course, if they’re full of holes and falling apart, throw them away. But if they’re still in good condition, you just don’t ever wear them, definitely donate them!

Books — Use the same rules for books as for clothes: if you haven’t touched it for months, or for years, then get rid of it. The smiles you’ll get from librarians and bookstore owners when you walk in with a box of books will make it all worth it.

Blankets — Blankets are extremely valuable items to people out there with no access to heating. If you’re looking for a valuable donation, consider parting ways with some of your blankets.

School Supplies — There are many schools in dire need of pencils, erasers, pens, notebooks and backpacks, especially in the middle of the school year.

Cellphones — Most old phones you won’t be able to sell anyway, so why not donate them? Folks are always in need of working phones for emergencies and day-to-day life.

Grocery Bags — Sturdy, reusable bags make buying groceries much easier for families that rely on public transportation to get around. Donate unused bags that could be used to carry food to your local food pantry.

Toilet Paper — Toilet paper and other basic hygiene items are almost always out of stock at donation centers. Consider donating your extra rolls and buying new ones in your new hometown.

Toys — If they’re still in workable condition, there are always families in need of new toys for their children to play with. Complete board games are a favorite at donation centers.

Furniture — Many people think thrift stores and places like Goodwill only want clothes and other small items. Not so! They will happily accept donated tables, chairs, couches, bed frames and clean mattresses as well.

Appliances — As always, only if they’re in working condition! Large appliances like dishwashers, washing machines and dryers are in especially high demand, though smaller items like coffee makers, toasters, and vacuums will also be quickly adopted by someone in need.

Food — Many people have extra food in their kitchen when they move. Support the Move for Hunger cause and put that food to good use!

For more help getting rid of your unwanted and unneeded items when moving, check out our guides on What to Sell and What to Throw Away.

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