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Moved Acquires Paylode to Advance Ancillary Revenue Automation

Posted on by Moved

The acquisition brings Paylode’s industry-leading perks and rewards platform, ancillary revenue technology, and extensive partnerships ecosystem to the Moved platform—catalyzing growth, engagement, and retention for residential real estate operators.

Las Vegas, NV – November 6, 2025 – Moved, the leading proptech platform for automating resident moves and ancillary revenue, today announced the acquisition of Paylode, a perks-and-partnerships technology platform that enables companies to launch, manage, and monetize branded perks and benefits programs through curated offers and rewards.

“This marks an exciting new chapter for Moved and a major step forward in the value we deliver to our real estate clients and their residents,” said Adam Pittenger, Founder & CEO of Moved. “Paylode’s team and technology are best-in-class, and integrating their platform into the Moved OS adds a powerful new layer to automate ancillary revenue and elevate the resident journey. Together, we’re helping operators unlock new income while creating a modern, seamless moving experience.”

The acquisition reinforces and accelerates Moved’s leadership in the emerging category of Ancillary Revenue Automation—technology that helps property management companies capture non-rent income, enhance resident engagement, and offset rising costs through contextually relevant, embedded offers. By combining the Moved platform with Paylode’s perks & rewards infrastructure, the companies convert untapped revenue opportunities into a scalable growth engine.

“We built Paylode to turn everyday customer touchpoints into meaningful, monetizable experiences through perks and ancillary partnerships,” said Mikhail Naumov, Founder & CEO of Paylode. “Together with Moved, we are accelerating our vision and leveraging our industry-leading ancillary revenue automation stack to unlock massive opportunities in the residential real estate sector and beyond.”

Moved and Paylode pave the way for a fully connected moving experience, where automation, partnerships, and engagement converge to enrich the resident journey and amplify returns for operators. Together, the companies will support over 1.2 million residential units and more than 550 ancillary brands, generating tens of millions of dollars in annual ancillary revenue potential and offering residents an average savings of up to $1,000 per move through exclusive offers and services.

With this acquisition, Moved further cements its position as the category-defining leader in ancillary automation—advancing its RevGen (revenue generation) model at the intersection of resident experience, operational efficiency, and monetization.

About Moved:

Moved is a web-based platform that helps multifamily operators simplify move operations, enhance the resident experience, and drive new revenue opportunities. Trusted by leading owners and operators, including Asset Living, AvalonBay, and Bryten®, Moved automates resident move-ins, move-outs, and transfers while integrating seamlessly with property management systems such as Yardi, RealPage, ResMan, Entrata, and more.

You can learn more about Moved at www.moved.com or on LinkedIn. 

About Paylode:

Paylode is a customer engagement and rewards platform that helps leading brands increase loyalty, retention, and measurable ROI through personalized perks and action-based rewards. Trusted by Equity Residential, FirstKey Homes, The General, among others, Paylode enables companies to launch branded perks programs and incentive campaigns, which reward customers for completing desired actions—reaching a combined customer base of over 15 million consumers.  

You can learn more about Paylode at www.paylode.com 

Press Contacts:

Moved

Emily Burke

Email: marketing@moved.com

Website: moved.com

Paylode

Daria Tsvenger

Email: daria@paylode.com

Website: paylode.com 

Bryten® Implements Moved to Power Resident Moves Portfolio-Wide

Posted on by Moved

Moved, multifamily’s leading platform for resident move operations and ancillary revenue automation, announces its collaboration with Bryten® to streamline the entire resident move lifecycle across its current 53,000+ units, spanning more than ten U.S. markets.

The partnership establishes Moved as the unified platform for all Bryten® move workflows, digitizing manual steps, creating visibility for onsite teams, and elevating the resident journey from day one to move-out.

Bryten® represents exactly the kind of forward-thinking operator we love partnering with, focused on elevating both performance and experience,” said Adam Pittenger, Founder & CEO at Moved. “Their decision to implement Moved across their entire portfolio reinforces a growing industry trend: operators choosing purpose-built, best-in-class technology that actually drives results. Together, we’re setting a new standard for how multifamily teams manage and monetize the move.

Enhancing Efficiency and Experience Across the Resident Lifecycle

With Moved, Bryten®:

-Automates resident move-in, move-out, and transfer workflows with centralized dashboards and standardized processes.

-Simplifies communication between residents and property management teams, improving responsiveness and eliminating manual follow-ups.

-Activates an ancillary revenue stream through Moved’s integrated partner ecosystem, connecting residents to movers, furniture partners, insurance providers, pet-screening tools, and more, all managed entirely by Moved.

-Enables a seamless moving transition that consolidates every move-related task, offer, and update in one place.

Our teams take pride in providing thoughtful, elevated experiences for residents,” said John Vranich, President of Bryten®. “Partnering with Moved has added another layer of automation and visibility that supports our teams while giving residents a smoother, more connected move-in and move-out process.

About Moved

Moved is a fully integrated, web-based software platform designed for rental communities to create on-site efficiency by automating the move-in, move-out, and transfer processes, delivering an unforgettable experience for residents, and driving ancillary revenue. Trusted by over one million residential units nationwide and half of the NMHC Top 15 operators, Moved continues to set the standard for modern move operations.

The interface guides consumers through tasks required by the property they’re moving to or from, including everything from uploading renters insurance and reserving elevators to setting up internet and picking up keys. This transparent, self-serve dashboard makes moving easy for residents while automating tasks for property management teams. Moved is an open platform that integrates easily with Yardi, RealPage, ResMan, Entrata, and more. 

You can learn more about Moved at www.moved.com or on LinkedIn. 

About Bryten®

Welcome to Bryten®,  a multifamily real estate partner with roots dating back to 1998, built on a legacy of trusted leadership, expertise, and people first commitment to strengthen communities for clients and elevate the living experience for residents and teams. With over 1,200+ extremely talented professionals, Bryten helps manage a portfolio of 53,000+ multifamily living units across the U.S., including Arizona, New Mexico, Tennessee, Florida, Colorado, Kentucky, Georgia, North Carolina, South Carolina, New York, and Texas. In addition, Bryten offers due diligence, advisory capacity, construction management, asset repositioning, and cutting-edge technology solutions. Headquartered in Phoenix, Bryten also has a broad geographical footprint with affiliate offices in Tucson, Denver, and St. Petersburg, Fla. To learn more about the Bryten approach to multifamily living. Visit www.livebryten.com 

Moved Surpasses 1 Million Units

Posted on by Moved

Automating Resident Moves and Ancillary Revenue Across Residential Real Estate

More than 1 million residential units now trust Moved to manage resident move operations and generate ancillary revenue, marking a major milestone in the company’s mission to simplify how real estate operators streamline resident moves.

With partnerships across half of the NMHC Top 15 Owners & Managers, Moved has become the preferred platform for operators, replacing outdated, manual workflows with connected systems that drive clarity, consistency, and new income streams for portfolios.

From Manual to Modern

Moved replaces fragmented, manual move processes with a unified platform that streamlines every resident transition. By connecting property operators, residents, and partners like movers, insurers, and service providers, Moved turns what was once an operational headache into an automated revenue engine.

Through integrated partners, Moved brings ancillary automation to life: connecting residents with the services they need while creating new financial upside for operators without the additional lift.

“Hitting one million units is more than a milestone. It’s validation that the industry wants best-in-class, not all-in-one,” said Adam Pittenger, Founder & CEO of Moved. “Operators are choosing Moved because our platform actually delivers: a modern, connected system that makes moves easier, drives real revenue, and elevates the resident experience. I love seeing this shift; the industry is voting with its feet toward quality, focus, and results.”

A New Standard for Moving

Across national portfolios and regional innovators alike, Moved is reshaping how real estate teams approach move management by bringing together technology, partnerships, and simplicity into a unified platform.

With more than one million units and counting, the platform continues to lead the industry toward a future where every move is simple, profitable, and connected.

To learn how Moved can automate resident moves and ancillary revenue for your portfolio, please get in touch here.

Pet Insurance 101: Why It Matters & How It Works

Posted on by Moved

Bringing a pet into your home is one of life’s greatest joys. They become part of the family, offering unconditional love, companionship, and plenty of funny moments. But what many pet owners don’t anticipate is the financial side of pet care—especially unexpected vet bills.

A routine check-up might cost $50-$100, but what about an emergency surgery for an intestinal blockage ($800-$7,000) or cancer treatment ($5,000+)? These surprise costs can be overwhelming. That’s why more pet owners are considering pet insurance as a way to plan ahead.

Did you know?

1. Over the past decade, the cost of veterinary services has increased by more than 60%.(Source: Brownsburg Animal Clinic)

2. 64% of pet owners were surprised by how expensive pet care was in their first year. (Source: Pawlicy)

3. Less than half of pet owners are financially prepared to handle a pet’s medical emergency. (Source: New York Post)

Curious about how to protect yourself from surprise vet bills? Dive into our pet insurance guide below so you can make the best decision for your pet (and your wallet). 🐾

Is Pet Insurance Right for You? (Quick Checklist)

Before we jump into the deep end of the water bowl, let’s do a quick test. If you say yes to any of these, pet insurance might be a wise choice:

✅ Does your pet’s breed have common health issues? (Bulldogs & breathing problems, Labs & hip dysplasia)

✅ Would a surprise $3,000+ vet bill be stressful?

✅ Do you want peace of mind knowing you can afford care when it matters?

✅ Does your rental require pet insurance?

→ Check pet insurance rates for your pet here

How Pet Insurance Works

Think of pet insurance like health insurance—but for your furry friend.

Here’s how:

1. Choose a plan (coverage, deductibles, reimbursement rate).

2. Visit any licensed vet—no networks like human insurance.

3. Pay upfront, get reimbursed (most plans cover 80-90% after the deductible).

Some policies cover accidents and illnesses only, while others include routine check-ups, vaccines, and even dental cleanings.

Common Vet Costs (With & Without Insurance)

“I know that if/when my fur baby gets sick, I have the peace of mind to be able to take her to the vet with pet insurance.” -Pet Owner & Lemonade Customer

Other Ways to Save On Vet Costs

If pet insurance isn’t for you, consider these alternatives:

💰 Set up a dedicated pet emergency fund ($50/month can add up over time).

📋 Look into wellness plans (some vets offer prepaid plans for routine care).

🔖 Use discount programs (some credit cards and membership programs offer vet discounts).

Final Thoughts: Protecting Your Pet & Your Wallet

Owning a pet is a rewarding experience, but it comes with responsibilities—both emotional and financial. Whether you choose pet insurance or another savings method, planning ahead is the best way to ensure your pet gets the care they need without financial stress.

If you’re considering coverage, take a few minutes to explore your options:
→ Check pet insurance rates for your pet here 

Looking for more support with pet insurance? Get in touch with our team at crew@moved.com

From Manual to Effortless: Trilogy’s Move to Moved for Seamless Resident Move-ins

Posted on by Moved

About Trilogy:

Trilogy Real Estate Group stands as an entrepreneurial force in the multifamily investment landscape, renowned for its vertically integrated approach. With a foundation built on value investment principles, operational expertise, and proactive value enhancement strategies, Trilogy is a leader in the multifamily sector.

Goals:

Trilogy identified specific objectives in adopting Moved as their new portfolio-wide resident onboarding platform:

1. Operational Efficiency: The existing move-in process was labor-intensive and lacked the necessary efficiency to meet Trilogy’s operational standards. There was a pressing need for a more robust platform to streamline move-in procedures, reducing manual tasks for on-site teams.


2. Resident Experience: As a company committed to delivering a superior resident experience, Trilogy aimed to ensure a seamless and hassle-free onboarding process for its residents. Achieving a 5-star experience was paramount to maintaining resident satisfaction and loyalty.

Client’s Challenges:

Before implementing Moved, Trilogy’s site teams grappled with manual move-in procedures characterized by lengthy email checklists, PDF documents, and constant follow-ups with residents. This decentralized approach resulted in inefficiencies, as tasks were scattered across team members, leading to confusion and delays. Additionally, the reliance on a previous resident onboarding software didn’t adequately address the operational needs of Trilogy’s properties, exacerbating the challenges faced by both teams and residents.

Solution/Experience:

The adoption of Moved revolutionized Trilogy’s resident onboarding experience, delivering tangible benefits across the board. With Moved, site teams could seamlessly collaborate and automate move-in tasks, significantly improving operational efficiency. The platform’s user-friendly interface streamlined communication and task management, empowering teams to handle resident move-ins with ease.

Amee Whittaker, Community Manager at Trilogy, praised Moved’s impact, highlighting its role in simplifying management tasks related to resident move-ins:

The centralized nature of Moved allowed teams to access all necessary information in one place, eliminating the need for manual searches. Moreover, Moved has been a great fit for Trilogy with their lease-ups by minimizing physical interactions with residents, increasing the speed of move-ins, and freeing up time for teams.

Before Moved:

Trilogy estimated that resident move-ins took the team anywhere from days to weeks with their previous resident onboarding provider and manual process before using Moved.

Results with Moved:

Additional Highlights:

-Resident move-ins now take minutes instead of days
-27 communities were onboarded in 6 weeks!

In conclusion, the implementation of Moved has transformed Trilogy’s resident onboarding experience, enhancing operational efficiency and resident satisfaction. By leveraging the best-in-class operational technology to streamline move-ins and empower teams, Trilogy has reinforced its commitment to delivering exceptional service across its portfolio.

View the full video testimonial from Trilogy team members

Reach out to our team here to discover how to save valuable time, resources and elevate the resident experience during resident move-ins and move-outs.

Moved and GridRewards Team Up to Help Decarbonize Multifamily, Featuring Dermot Company as a Key Partner & Sustainability Leader

Posted on by Moved

Moved, the premier resident onboarding, offboarding, and transfer platform for multifamily residences, is thrilled to announce its partnership with GridRewards (developed by Logical Buildings), an award-winning, free app that rewards users for reducing energy usage.

This collaboration marks a significant step in unlocking cash rewards for residents who lower their energy consumption while enabling multifamily real estate portfolios to achieve ESG goals. With residents responsible for about half of the energy consumption in multifamily buildings, the GridRewards x Moved integration provides buildings with a groundbreaking way to onboard new residents into a carbon reduction program that pays real cash for lowering energy usage at key times.

“We are excited to join forces with GridRewards in providing an energy-saving solution for residents moving into multifamily communities,” said Jason Deppen, COO of Moved. “Through this partnership, we are encouraging residents to contribute to energy conservation efforts and earn cash rewards by doing so. We are thrilled by the success our early customers have seen by taking advantage of this partnership, and can’t wait to roll it out to more communities.”

“The Dermot Company, a vertically-integrated multifamily real estate owner, operator, and developer, successfully launched the GridRewards x Moved integration in 2024 just in time for the start of the Climate Mobilization Act (LL97), which sets carbon emissions caps for New York City buildings greater than 25,000 sq ft.” Jane Cohen, Vice President, Property Operations and ESG. “Sustainability is very important to Dermot. Over the past three years, we have diligently pursued reductions in our energy usage and GHG emissions across nearly all properties in our portfolio. The GridRewards x Moved integration launch was an easy decision, allowing us to go the extra mile in providing best-in-class technology and experiences for our residents.” Cohen adds, “Resident engagement is essential – meaningful progress cannot be achieved without active resident participation. This integration serves to educate tenants about their energy usage while also providing financial incentives to encourage them to reduce their carbon footprint. It’s a win-win – we’re helping to reduce our residents’ utility bills while helping to reduce the strain on the local power grid and lower GHG emissions.”

David Klatt, President of Logical Buildings, added, “Dermot has demonstrated true leadership and innovation in sustainability for their Multifamily buildings. Engaging residents is critical to achieving sustainability goals for real estate owners/operators. We’re thrilled to offer a seamless way for residents to access valuable utility incentive programs that pay renters and homeowners for reducing energy usage during key times.” 

The Moved x GridRewards integration is available to all Moved clients, and residents are actively signing up for the energy savings program as part of their move-in experience.

How it works:

1.Enrollment: Residents can enroll in one click through the Moved onboarding process.

2.Tracking: Residents gain access to GridRewards for monitoring their energy usage.

3.Feedback: Insights guide residents on how they can hit their energy-saving goals.

4.Rewards: Residents accrue real cash incentives for their energy-saving efforts, which can be redeemed via GridRewards.

5.Frictionless Experience: The entire process is designed to be seamless and hassle-free for residents, enabling them to access a fantastic savings program through a top-notch move-in experience.

By leveraging Moved and GridReward’s technology and innovation, residents now have an easy and gratifying method to reduce their carbon footprint while saving and earning money.

For more information about the Moved’s resident onboarding and offboarding platform for multifamily and its partnership with GridRewards, please contact the Moved team here.

About GridRewards:

GridRewards was developed in 2019 by Logical Buildings, an AI technology solutions leader in sustainability, smart building, and virtual power plant software and a solutions provider for the built world. The firm’s revolutionary technologies combat climate change by empowering residential, commercial, and industrial energy users to earn money, enhance building health, and reduce carbon footprints through user-friendly, award-winning mobile apps. GridRewards was initially introduced as a digital program in 2019. It was launched as a free app in spring 2021 and is downloadable via the Apple Store and Google Play. Logical Buildings, which was founded in 2012 as a smart building technology software developer, IoT and DER systems integrator, and smart building services provider, currently operates in major national urban markets, including New York, Boston, Dallas, Los Angeles, San Francisco, Seattle, Washington, D.C., Camden, Chicago, and Miami, and more. To learn more, visit logicalbuildings.com and follow Logical Buildings on LinkedIn.

About Moved:

Moved is a fully integrated, web-based software platform designed specifically for multifamily communities to create efficiency on-site by automating the move-in and out process, delivering an unforgettable experience for residents, and driving ancillary revenue. The interface guides residents through tasks required by the property they’re moving to or from – everything from uploading renters insurance, reserving elevators and loading docks, and scheduling key pick-ups. This transparent, self-serve dashboard makes moving easy for residents while automating tasks for property management teams. Moved is an open platform that integrates easily with Yardi, RealPage, ResMan, Entrata, and more. You can learn more about Moved at www.moved.com or on LinkedIn. 

About Dermot: 

The Dermot Company, based in New York City, was formed in 1991 as a real estate investment and management company focused on multi-family sector opportunities.  The company has evolved into a fully integrated real estate company employing over 100 real estate professionals in investment, finance, management, and development.  Dermot currently manages approximately $3.5 billion in assets and owns, holds investments in, or manages over 5,000 apartments. To learn more, visit http://dermotcompany.com/ 

Press Contacts:

Emily Burke

E-mail: info@moved.com

Website: www.moved.com

Zohra Roy

E-mail: learn@logicalbuildings.com 

Website: www.logicalbuildings.com

Moved Milestones: A Look Back at 2023

Posted on by Moved

As we start the first few days of 2024, let’s take a moment to celebrate the milestones from 2023.

Here’s what has shaped our journey:

1. Empowered 2,700+ properties and over half a million units to create seamless resident onboarding and offboarding experiences. 🚀

2. You asked, we delivered. Our teams released exciting new and upgraded features to make on-site operations effortless, including some of the highlights:

-6 new task types (including Pet & Vehicle registration) across post-approval, post-lease sign, and move-out workflows.
-More configuration options for key pick-up and elevator reservation scheduling.
-Expanded PMS Integrations where available for syncing documents and data back to Yardi, Entrata, and ResMan.
-PMS Sync logging and manual sync options.
-Intelligent email reminders to residents and admins to increase engagement and improve preparedness for a smooth move-in day!

3. Proudly partnered with some of the nation’s top NMHC Property Management Groups, including Asset Living, the third largest in the industry. 🥂

Read more about our partnership with Asset Living here.

4. Redefined multifamily moving with an exclusive partnership with U-Haul, ensuring a smoother process for residents and teams.

Read more about the exclusive partnership with U-Haul x Moved here.

5. Drumroll, please. We automated 350,000+ tasks, resulting in 250,000+ hours saved, significantly cutting operational costs. 🛠

To our clients, partners, team, and advocates — your impact has shaped Moved into what it is today, and we’re profoundly grateful for that.

Here’s to an exciting 2024 ahead!

Connect with our team here to learn more about Moved’s resident onboarding and offboarding platform for multifamily.

Emily Burke Promoted to Vice President of Marketing at Moved

Posted on by Moved

Moved proudly announces the promotion of Emily Burke to the role of Vice President of Marketing. Emily’s exceptional contributions and innovative strategies have significantly impacted the company’s growth within multifamily.

Adam Pittenger, the Founder & CEO of Moved, says, “Emily has been instrumental in helping us introduce Moved to the Multifamily market. When she first joined, operational software for onboarding and offboarding residents was a new concept for property managers. Now, as a direct result of Emily’s work, the industry has taken notice – leading to the growth of Moved and consequently the accelerated adoption of technology in residential real estate.”

Emily’s tenure at Moved has been marked by her visionary approach and commitment to pioneering technology in residential real estate. Her strategic initiatives have not only elevated the company but have also reshaped industry norms, fostering a culture of innovation.

To learn more about Moved’s resident onboarding and offboarding platform get in touch with our team here.

Captivating Gen Z Apartment Renters From Day One

Posted on by Moved

Embracing technology is key to making a lasting impression on Gen Z renters, with 62% of Gen Z saying apartment technology is “extremely important” or “very important” when looking for a new apartment, according to a RentCafe survey. This generation has an innate connection with advanced technology, and incorporating it into the renting experience can significantly impact their decision-making process.

In a world where smartphones are an extension of themselves, Gen Z craves seamless connectivity and convenience. So, how can property managers captivate these tech-savvy individuals from the get-go?

-Virtual Tours: Traditional in-person tours are on the way out as virtual opportunities take the forefront. Providing virtual tours on your website allows potential renters to explore properties from the comfort of their screens. This not only saves time but also appeals to their preference for digital convenience.

-Tech-Centric CX: Integrate chatbot services, AI, and renter tools into your online platform. Instant responses and user-friendly interfaces will impress and engage renters, who value efficiency and quick access to information.

-Advanced Move-In Tech: Simplify the move-in experience with tech-driven solutions. Digital move-in checklists, online access to property manuals, a marketplace for moving services, to even smart home setup guides can make settling into a new space smoother and more intuitive.

-Online Payments: Simplify the rental process by offering online payment options. This streamlines transactions and aligns perfectly with their preference for digital transactions over traditional methods.

-Active Social Media Presence: Engage with Gen Z through social media platforms, particularly TikTok, Instagram, and Snapchat. Showcase properties, share informative content, and respond promptly to inquiries. A vibrant online presence speaks volumes and resonates with this digitally connected generation.

-Tech-Enabled Amenities: Elevate the rental experience with tech-infused amenities. Smart locks, high-speed internet, and controlled access communities are appealing features. Offering designated rideshare pickup/drop-off spots and allowing doorbell cameras aligns with their lifestyle preferences.

-Futuristic Clubhouse: Create communal spaces that mirror their day-to-day environment. A clubhouse equipped with the latest gadgets, comfortable workspaces, and collaborative areas reflects a forward-thinking community that these renters would find enticing.

By catering to their tech-centric and self-serve preferences, property managers can stand out and make a remarkable impression on Gen Z. Embracing technology isn’t just about being up-to-date; it’s about speaking their language and understanding their lifestyle needs. So, in the realm of renting, remember: tech is king to wowing Gen Z!

Looking to learn more about how to automate your resident move-ins and move-outs? Get in touch with Team Moved here.

U-Haul Signs Exclusive Partnership with Moved to Support the Multifamily Industry and Renters

Posted on by Moved

PHOENIX (Oct. 27, 2023) — U-Haul®, the industry leader in DIY moving and self-storage, today announced an exclusive partnership with resident technology company Moved™.

The agreement includes exclusive rights for both U-Haul and Moved’s business-to-business-to-consumer (B2B2C) software, which streamlines the onboarding and offboarding process for tenants of multifamily communities.

It’s a first-of-its-kind commercial agreement for U-Haul, which has been providing movers with affordable mobility solutions since 1945. This also marks the first outside investment of U-Haul in a software firm.

The U-Haul Tenant Moving Services division is an ideal partner for Moved, which addresses the need of multifamily housing owner-operators to offer tenants an easy and efficient “one-stop shop” for move-in and move-out services.

Visit Moved.com to learn more, or book a demo here.

“Renters have been turning to U-Haul for 78 years, and we’ve been there with the expertise to help,” stated John “JT” Taylor, President of U-Haul International.

“This partnership is another way for us to reach renters and make their moving experience better. It puts the world’s largest DIY moving fleet at their fingertips, as well as U-Haul self-storage, U-Box portable moving containers, moving supplies, and localized access to 7,000 Moving Help Service Providers® and 23,000 U-Haul rental locations. Putting customers first is what U-Haul is about. Moved is another way to help us achieve that.”

Renters move every two years on average. As the multifamily housing landscape continues to change, owner-operators face challenges like increasing costs, lower occupancy rates, and evolving resident expectations.

When residents move in (or out) of apartments, they anticipate a smooth and user-friendly experience. Moved and U-Haul help alleviate stress and improve tenant satisfaction while providing the most cost-effective solutions.

Moved streamlines administrative tasks for management companies, reduces inefficiencies, and, most importantly, provides a better moving experience for tenants.

“Moved is on a mission to eliminate stress from moving – for multifamily owners and operators, as well as their residents,” stated Adam Pittenger, CEO of Moved. “Partnering with an iconic brand like U-Haul marks a significant milestone in our journey to achieving that goal and delivering a world-class moving experience.”

About U-HAUL 

Founded in 1945, U-Haul is the No. 1 choice of do-it-yourself movers with more than 23,000 rental locations across all 50 states and 10 Canadian provinces. The enhanced U-Haul app makes it easier for customers to use U-Haul Truck Share 24/7 to access trucks anytime through the self-dispatch and self-return options on their smartphones through our patented Live Verify technology. Our customers’ patronage has enabled the U-Haul fleet to grow to 192,200 trucks, 138,500 trailers and 44,500 towing devices. U-Haul is the third largest self-storage operator in North America with 959,000 rentable units and 82.3 million square feet of self-storage space at owned and managed facilities. U-Haul is the top retailer of propane in the U.S. and the largest installer of permanent trailer hitches in the automotive aftermarket industry. We were recently named one of America’s Best Large Employers (Forbes, 2023); a Best for Vets Employer (Military Times, 2022); and one of the Healthiest Workplaces in America (Healthiest Employers, 2022). Find careers at uhauljobs.com. Get the U-Haul app from the App Store or Google Play.

About Moved

Moved is a fully integrated, web-based software platform designed specifically for multifamily communities to create efficiency on-site by automating the move-in and out process, delivering an unforgettable experience for residents, and driving ancillary revenue. The interface guides residents through tasks required by the property they’re moving to or from – everything from uploading renters insurance, reserving elevators and loading docks to scheduling key pick-ups. This transparent, self-serve dashboard makes moving easy for residents while automating tasks for property management teams. Moved is an open platform that integrates easily with Yardi, RealPage, ResMan, Entrata, and more.

Moved Announces Jason Deppen’s Promotion to Chief Operating Officer (COO)

Posted on by Moved

Paving the Way for Continued Growth and Innovation in Resident Engagement Software.

Moved is excited to announce the promotion of Jason Deppen to the position of Chief Operating Officer (COO). This promotion comes at an important time for the company, as Moved solidifies its position as the industry leader through strategic partnerships with esteemed organizations like U-Haul and prominent property management companies such as Asset Living. 

Jason has been instrumental in Moved’s success, consistently demonstrating exceptional leadership skills and contributing significantly to the company’s mission over the past year and a half. His profound understanding of the industry landscape and commitment to operational excellence have played a pivotal role in propelling Moved to new heights and ensuring top-notch service for the company’s rapidly growing client base.

With a proven track record of driving operational efficiency and fostering a culture of collaboration and innovation, Jason is poised to lead Moved into its next phase of growth and development. His insights into the evolving needs of residents and property management teams have profoundly shaped the company’s product strategy and enhanced user experience.

“Jason is a mission-driven, customer-obsessed, culture-carrying leader,” says Adam Pittenger, CEO of Moved. “Since joining the company, he has jumped into every facet of our business and added value. With the company’s recent and impending growth, it’s crucial we have the right operational leader in place to shepherd us into the future. Jason is that and more. I’m thrilled to announce his well-deserved promotion to COO.”

View recent releases from Moved:

U-Haul Signs Exclusive Partnership with Moved to Support the Multifamily Industry and Renters

Asset Living Partners with Moved to Automate Resident Onboarding for Enhanced Efficiency and Experience

To learn more about Moved’s resident onboarding and offboarding software, get in touch with our team here.

Asset Living Partners with Moved to Automate Resident Onboarding for Enhanced Efficiency and Experience

Posted on by Moved

We are thrilled to announce our partnership with Asset Living, an NMHC Top 3 Manager with over 200,000 units. This collaboration represents a significant milestone in the industry, bringing together Asset Living’s expertise and Moved’s cutting-edge technology to revolutionize how residents are welcomed, optimize property operations, and drive revenue growth.

The partnership signifies a shared vision for fostering community and driving positive change in the multifamily onboarding and offboarding experience. By embracing innovation and leveraging advanced self-serve technology, this partnership establishes a new standard of excellence in property management.

This is an exciting moment for Moved as we continue our mission to redefine the resident experience in multifamily housing. By joining forces with Asset Living, a company known for its unwavering dedication to creating vibrant communities, we can make a substantial impact in improving the resident onboarding and offboarding process on a larger scale.

Welcome, Asset Living! We look forward to celebrating many more exciting milestones together!

Looking to learn more about how Moved can automate your resident move-in and move-outs? Get in touch with our team here.

Heading to OPTECH 2023? Stop by our booth from November 1-2nd at the Wynn, Las Vegas! Booth: 337

How to Find a Roommate for Your Apartment

Posted on by Moved

Whether you’re moving to a new city or just looking for a new roommate in your current one, finding the right person to share your living space with can be challenging. After all, you want to ensure that you live harmoniously with your new roommate. Luckily, there are several effective strategies you can follow to find the perfect roommate for your apartment. In this blog post, we’ll walk you through the process step by step.

1. Start by making a list of what you want in a roommate.

Every person is unique, and so is their ideal roommate. To kickstart your roommate search, begin by creating a roommate wish list. Consider the following factors:

-Personality traits: Do you prefer an introverted, laid-back roommate or someone outgoing and funny?

-Cleanliness: How important is it that your roommate keeps the shared space clean?

-Relationship: Are you looking for a close friend or merely someone to share expenses with?

-Number of roommates: Determine whether you’re comfortable with more than one roommate.

Additionally, think about your own qualities and preferences, such as your cleanliness habits and lifestyle. This self-reflection will help you identify what you truly value in a roommate.

2. Turn to friends, family, and coworkers to find a trustworthy roommate.

Your existing social network can be a valuable resource when searching for a roommate. Reach out to friends, family members, and coworkers to inquire if they know anyone who’s also in need of a roommate. While this approach can be convenient, remember that compatibility as friends doesn’t always translate to compatibility as roommates. Ensure that your prospective roommate aligns with your wish list and lifestyle.

3. Go online to find your new roomie.

If your personal connections don’t yield a suitable roommate, it’s time to explore online options. Leverage your social media networks to cast a wider net. Platforms like Facebook, Instagram, and Twitter can be used to announce your roommate search to your network, and you may even find relevant groups and hashtags to join. This outreach can help you connect with potential roommates or those who can introduce you to potential candidates.

Additionally, consider using roommate finder apps like RoomieMatch and Circle, which are specifically designed to connect people seeking roommates. These apps often use algorithms to match you with individuals who share your schedule, interests, and preferences.

4. Ask the right questions when you find a potential roommate.

Once you identify a potential roommate, don’t rush into signing a lease together. Ask detailed questions to ensure compatibility:

-How often do you clean?
-Have you ever paid your rent late?
-How often do you have parties or invite friends over?
-What is your daily schedule like?
-Do you have pets or plan to get one?
-What is your preferred thermostat temperature?
-Do you smoke?

5. Decide what’s important to both roommates.

Open and honest communication is crucial when selecting a roommate. Discuss these key topics:

-Rent: Determine the amount each roommate is willing to contribute and how expenses will be divided.
-Apartment amenities: Decide on must-have amenities and preferences.
-Apartment size and room allocation: Agree on the apartment’s size, number of bedrooms, and how rooms will be assigned.

6. Write and sign a roommate agreement before taking the plunge.

Before signing a lease, create a roommate agreement between you and your potential roommate. This document outlines rules and expectations, helping prevent conflicts down the line. Key elements to include in the agreement are:

-Payment responsibilities for utilities and communal expenses.
-Cleaning schedules and chore assignments.
-Guidelines for noise levels and guests.
-A roommate agreement provides clarity and sets the foundation for a harmonious living arrangement.

7. Use Moved to coordinate your move-in details with your roommate.

Moved allows both you and your roommate to coordinate and complete all your move-in tasks in one place.

By following these steps and considering technologies to manage living and moving with a roommate like Moved, you can simplify the process and enjoy a living experience with your new roommate.

 

Crafting the Perfect Move-In Experience: Webinar Recap

Posted on by Moved

In today’s fast-paced world, where renting has become a lifestyle choice for many, property managers are facing a significant challenge: crafting the perfect move-in experience for their residents. Recent statistics reveal that 64% of renters consider moving to be the number one stressful event in their lives. This underscores the importance of making a strong first impression and ensuring a smooth transition for new residents.

In our recent webinar with Christina Greiner, one of our Customer Success Managers at Moved, and Erica Patterson at ManageGo, we delved into the crucial aspects of creating unforgettable move-ins. Here are the highlights from our discussion:

The Significance of the Move-In Experience

1. Experience Over Everything: According to research, a staggering 84% of renters believe that the move-in experience is just as important as the quality of the apartment itself. This shift in perspective emphasizes the need for property managers to prioritize resident satisfaction right from the start.

2. Retention Rates: Get the move-in experience right, and you’ll reap the rewards. Statistics show that when residents have a seamless move-in experience, 79% of them remain satisfied at lease renewal. This leads to higher retention rates and a more stable resident base.

Challenges Faced by Property Managers

1. Increasing Expectations: 75% of property managers have noted that resident expectations have grown in the past year. This puts added pressure on property management teams to deliver top-notch services.

2. Lack of Tools: Shockingly, one in four property managers reports that their work suffers because they lack the necessary tools or technology to streamline their responsibilities. This inefficiency can lead to lost time and frustrated residents.

3. Manual Tasks: On average, property managers spend 156 hours a month on manual tasks that could easily be automated. This time could be better utilized for improving resident experiences or higher priority tasks.

Automating the Resident Onboarding Process

1. Visual Dashboard: Property managers can enhance their efficiency by using a visual dashboard that centralizes all move-in-related tasks in one platform. This simplifies the process and ensures nothing falls through the cracks.

2. Auto-Reminders: Automation can also be applied to send timely reminders to both property managers and residents, ensuring that tasks are completed on schedule.

3. Exclusive Discounts: Partnering with vendors to provide exclusive discounts can add value to the move-in experience and save residents money, making them happier from day one.

Personalization for a Memorable Move-In

1. On-Site Staff Welcoming: Nothing beats a warm welcome from on-site staff on the day of move-in. Personal touches like this go a long way in making residents feel valued and at home.

2. Move-In Gifts: Small gestures, like a welcome gift, can make a big difference in creating a positive first impression. Read our ‘Move-in Gift Ideas’ blog for more inspo!

3. Exclusive Events: Hosting exclusive events for new residents fosters a sense of community and helps them settle in more comfortably.

4. Gamification: Engaging residents in activities like scavenger hunts can be a fun way to help them familiarize themselves with the property.

The Action Plan Recap

To create a 5-star move-in, property managers should consider the following steps:

1. Automate Onboarding: Implement an automated onboarding process to streamline tasks and save time.

2. Offer Moving Support: Provide resources such as moving company recommendations and quotes to make the move less stressful.

3. Digital Checklists: Offer digital move-in checklists to keep residents organized and informed.

4. Prioritize Personalization: Go the extra mile to personalize the move-in experience with thoughtful touches.

The Ripple Effect

By focusing on resident satisfaction, property managers not only lay a solid foundation for long-lasting retention but also benefit from:

-Residents who become advocates for your building, leading to positive word-of-mouth advertising.

-Substantial time and money savings through automation.

Listen to the full webinar!

To learn more about how Moved can help enhance and automate your resident onboarding experience, get in touch with our team here.

Thoughtful Move-In Gifts for New Residents

Posted on by Moved

Moving into a new home is an exciting yet sometimes overwhelming experience. As a neighbor or a property manager, one way to make this transition smoother and more memorable is by offering thoughtful move-in gifts to new residents.

These gestures not only create a warm and welcoming atmosphere but also help foster a sense of belonging and community. Below are a variety of move-in gift ideas to leave a lasting positive impression on your residents!

1. Welcome Basket

A classic and always appreciated move-in gift is a welcome basket filled with essentials and treats. Consider including items such as a scented candle, hand soap, reusable grocery bags, snacks, and even a local area guide. This basket not only provides practical items but also shows that you’ve put thought into making the newcomers feel at home.

2. House Plants

Nothing adds life and vibrancy to a new space quite like a houseplant. A potted plant, whether it’s a resilient succulent, an elegant snake plant, or a colorful orchid, can instantly brighten up a room and make it feel more inviting.

3. Customized Doormat

Help your new residents add a personal touch to their new abode with a customized doormat. Whether it’s a cheerful greeting or a funny quote, a doormat is a practical and decorative gift that sets a welcoming tone right from the entrance.

4. Local Goodies

Introduce the flavors of the neighborhood by gifting them a selection of local goodies. This could include a bottle of locally produced honey, artisanal chocolates, gourmet coffee beans, or a selection of jams and spreads unique to the region. It’s a great way to help them explore the local food scene.

5. DIY Home Maintenance Kit

Moving into a new place also comes with setting up new furniture, mounting TVs, hanging up photos, etc. Provide your residents with a small DIY home maintenance kit that includes a hammer, screwdrivers, rental-friendly picture hanging supplies, and other basic tools. It’s a practical gift that shows you care about their comfort and convenience.

6. Local Artwork

Help establish a connection to their new surroundings by gifting them a piece of local artwork. It could be a print of a famous landmark, a painting by a local artist, or even a photograph capturing the beauty of the area. Art has a way of making a space feel personal and connected to its environment.

7. Neighborhood Scavenger Hunt

Put together a list of interesting or unique spots in the neighborhood and create a scavenger hunt for the new residents. This interactive gift will help them get familiar with their surroundings while having fun.

8. Welcome Picnic in the Park/Pool

Organize a neighborhood picnic in a nearby park or at your pool. Invite new residents to join in the relaxed atmosphere. This casual gathering encourages mingling and creates opportunities for meaningful conversations.

9. Handwritten Welcome Card

And, of course, never underestimate the power of a handwritten note! Craft a warm and friendly welcome card expressing your excitement about their arrival and offering any assistance they might need as they settle in. This simple gesture goes a long way in making them feel at home.